Thank you for choosing Sneakeroot! We take your privacy and the security of your personal data very seriously. This privacy policy is intended to explain how we collect, use, store and protect your personal information. Please read the following carefully to understand our privacy practices.
1. Information collected
1.1 Personal information
We may collect the following types of personal information:
Name
Address
Phone number
Email address
Payment information (such as credit card number)
Order information
Browsing history and purchase history
1.2 Information collected automatically
When we provide services, we may automatically collect the following types of information:
IP address
Browser type and version
Operating system
Access time and date
Page browsing history
Device information
2. Use of information
The information we collect is mainly used for the following purposes:
Processing and managing your order
Providing customer service and support
Sending order confirmation and shipping notifications
Sending marketing and promotional information (if you agree to receive)
Improving our products and services
Analyzing user behavior and trends
Preventing fraud and protecting our legal rights and interests
3. Sharing of information
We will not sell, rent or exchange your personal information except in the following circumstances:
Service providers: We may share your information with third-party service providers to help us provide services, such as logistics distribution, payment processing and data analysis.
Legal requirements: We may disclose your information when required by law, such as in response to a subpoena, court order or request from a government agency.
Business Transfers: If we undergo a merger, acquisition or asset sale, your personal information may be transferred to the relevant third party.
4. Data Protection Measures
We take the following measures to protect your personal information:
Encryption: We use SSL (Secure Sockets Layer) encryption technology to protect your sensitive information, such as payment information.
Access Control: Only authorized employees have access to your personal information.
Security Audits: We conduct regular security audits to ensure that our systems and processes meet best practices.
5. Your Rights
You have the following rights under applicable data protection laws:
Right of Access: You can request access to the personal information we hold about you.
Right of Correction: You can request correction of inaccurate or incomplete information we hold about you.
Right of Erasure: You can request erasure of your personal information, unless we have a legitimate reason to retain it.
Right to Restrict Processing: You can request restriction of our processing of your personal information.
Right to Object: You can object to our processing of your personal information, in particular for direct marketing purposes.
Data Portability: You can request access to your personal information in a structured, commonly used and machine-readable format.
6. Privacy Settings
You can manage your privacy settings in your account settings, such as subscribing or unsubscribing to marketing emails.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. We recommend that you read their privacy policies when you visit these websites.
8. Children's Privacy
We do not intentionally collect personal information from children under the age of 13. If we find that we have inadvertently collected personal information from a child, we will delete the information immediately.
9. Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified to you by email or by posting a notice on the website. We recommend that you review this Privacy Policy regularly to stay up to date.
10. Contact Us
If you have any questions about this Privacy Policy or need further assistance, please contact our customer service.
Thank you for your understanding and support! I hope you have a pleasant shopping experience at Sneakeroot!